Job Purpose
With general direction from management this position requires the individual to provide superior customer service, complete sales and other merchandise transactions according to company procedures.
Key Duties and Responsibilities
- Responds to queries about products, payment policies, location of items etc. in a prompt and courteous manner.
- Processes Sales transactions.
- Promotes and processes “Very Important Person” (V.I.P.) registrations.
- Manages inventory and places timely request for the replenishment of stock.
- Makes price adjustments and tags merchandise as per price change list.
- Assists in the implementation of advertising and promotional material within the store.
- Conducts routine housekeeping tasks within the store.
- Adheres to proper safety policies and practices.
- Any other related responsibilities assigned by Management.
Academic Qualifications, Experience and Soft Skills
- A minimum of five (5) CXC O’Level passes inclusive of English Language and Mathematics.
- A minimum of two (2) years’ experience in customer service or a similar position.
- Excellent interpersonal and communication skills.
- A keen sense of observation and alertness.
- Team Oriented.
- The ability to work in a fast paced environment with minimum supervision.
